babs88 Privacy Policy

1 Information We Collect

When you register and use the babs88 platform, we collect certain categories of personal information. The data we collect falls into the following categories:

Identity and Contact Information

When you create a babs88 account, we collect your full name, date of birth, email address, mobile phone number, and the city or region of residence within Bangladesh (for example, Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar). This information is required to create your account, verify your identity, and communicate with you about your account activity.

Payment and Financial Information

To process deposits and withdrawals, babs88 collects the mobile wallet numbers, bank account references, or card details associated with transactions on your account. For bKash, Nagad, Rocket, and Upay transactions, we record the registered mobile number and transaction reference provided by the payment provider. We do not store full card numbers; card data is tokenised by our payment processor.

Account Activity and Transaction Data

We maintain records of all bets placed, games played, deposit and withdrawal transactions, bonus activity, and account settings changes. This data is used to operate your account accurately, resolve disputes, and detect fraud or prohibited conduct.

Technical and Device Data

When you access babs88, we automatically collect technical information including your IP address, browser type and version, operating system, device type, screen resolution, and the pages you visit within the platform. This data is used to maintain platform security, troubleshoot technical issues, and improve platform performance.

Communications Data

If you contact babs88 support via email at [email protected], we retain records of that correspondence, including the content of your messages and any documentation you submit. This data is used to manage your support request and maintain a record of the resolution.

2 How We Use Your Data

babs88 uses the personal data we collect strictly for the purposes described in this Privacy Policy. We do not process your data for any purpose that is incompatible with the purposes listed below:

Purpose	Data Used
Account registration and identity verification	Name, date of birth, email, phone number, identity documents
Processing deposits and withdrawals in BDT / ৳	Payment account details, transaction references, account balance
Providing betting, casino, and slot game services	Account activity, game session data, bet and wager records
Fraud detection and security monitoring	IP address, device data, login history, transaction patterns
Customer support and dispute resolution	Communications data, account history, transaction records
Responsible gaming tools (deposit limits, self-exclusion)	Account settings, activity thresholds, self-exclusion requests
Platform analytics and performance improvement	Anonymised technical data, aggregated usage statistics
Sending account-related communications and alerts	Email address, mobile number

babs88 does not use your personal data to build advertising profiles, conduct behavioural targeting across third-party websites, or share data with data brokers. Any marketing communications from babs88 are sent only to players who have not opted out of such communications, and you may opt out at any time by contacting [email protected].

3 Data Sharing and Third Parties

babs88 does not sell or rent your personal information to any third party. We may share your data with carefully selected third parties only where necessary to operate the platform and deliver services to you. All third parties with whom we share data are required to process it in accordance with applicable data protection standards and solely for the purposes we specify.

The categories of third parties who may receive your data include:

• Payment processors and mobile wallet providers: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, BRAC Bank, Islami Bank, Sonali Bank, and City Bank receive the minimum data required to process your transaction (typically a transaction reference and amount in BDT).
• Game content providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised session data necessary to deliver their game content and verify round outcomes. They do not receive your identity or payment details.
• Identity verification services: Where enhanced verification is required, babs88 may share identity document images and associated data with a third-party KYC (Know Your Customer) verification provider. Such providers are bound by strict confidentiality obligations.
• Fraud prevention and security providers: babs88 uses third-party tools to detect and prevent fraudulent activity. These tools may process IP addresses, device fingerprints, and behavioural signals to identify suspicious account activity.
• Platform analytics providers: Anonymised and aggregated usage data may be shared with analytics tools to support platform performance monitoring. No personally identifiable data is included in these analytics data sets.

babs88 may also disclose your personal data to law enforcement agencies, regulatory authorities, or courts where required to do so by applicable law, or where we believe disclosure is necessary to protect the rights, property, or safety of babs88, our players, or the general public.

4 Cookies and Tracking Technologies

babs88 uses cookies and similar tracking technologies to operate the platform, maintain your login session, and gather anonymised performance data. A cookie is a small text file stored on your device by your browser when you visit a website. The cookies used by babs88 fall into the following categories:

Cookie Type	Purpose	Duration
Strictly Necessary	Maintain your login session, remember your account preferences, and enable core platform functions such as the cashier and game loading	Session / up to 24 hours
Security	Detect and prevent fraudulent logins, identify suspicious device activity, and protect against cross-site request forgery (CSRF)	Session / up to 30 days
Analytics	Collect anonymised data on page visits, feature usage, and platform performance to help babs88 improve the user experience	Up to 12 months
Functional	Remember your display preferences such as language setting and game lobby filters so you do not need to reset them on each visit	Up to 6 months

babs88 does not use advertising or retargeting cookies. We do not place third-party marketing cookies on your device, and we do not participate in cross-site advertising networks. You may manage or disable cookies through your browser settings. Please note that disabling strictly necessary cookies may prevent certain parts of the babs88 platform from functioning correctly, including the login and cashier functions.

5 Data Retention

babs88 retains personal data only for as long as is necessary to fulfil the purpose for which it was originally collected, to meet our legal and regulatory obligations, or to resolve disputes and enforce our agreements. The following retention periods apply:

• Active account data: Retained for the full duration of your account relationship with babs88, plus a minimum of two (2) years following account closure.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of each transaction, in accordance with applicable financial record-keeping requirements.
• Identity verification documents: Retained for a minimum of five (5) years from the date of submission, or from the date of account closure, whichever is later.
• Support correspondence: Retained for two (2) years from the date of resolution of the relevant support case.
• Technical and device logs: Retained for a maximum of twelve (12) months, after which they are automatically deleted or anonymised.
• Self-exclusion records: Retained for the full duration of the self-exclusion period plus two (2) years, to ensure that a self-excluded player cannot re-register in circumvention of their exclusion request.

Where personal data is no longer required and no legal obligation requires its retention, babs88 will securely delete or anonymise it. Anonymised data — which can no longer identify you — may be retained indefinitely for platform analytics and reporting purposes.

6 Data Security Measures

babs88 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and babs88 servers, ensuring that your login credentials, payment details, and account data cannot be intercepted in transit.
• Cryptographic password hashing using industry-standard algorithms. babs88 never stores your password in plain text and our support staff cannot retrieve your password — only reset it.
• Access controls and role-based permissions restricting access to personal data to only those babs88 staff members who require it to perform their job functions. All staff with access to player data are subject to confidentiality obligations.
• Automated fraud detection systems that monitor account activity in real time and flag unusual patterns such as multiple failed login attempts, abnormal transaction volumes, or device changes.
• Regular security assessments of the babs88 platform infrastructure, including vulnerability scanning and review of third-party integrations.
• Incident response procedures that ensure any suspected data breach is identified, contained, and — where required — reported to affected players and relevant authorities in a timely manner.

While babs88 takes all reasonable steps to protect your personal data, no method of data transmission over the internet or electronic storage system is completely secure. You can help protect your account by using a strong, unique password and by not sharing your login credentials with any other person.

7 Your Privacy Rights

As a babs88 player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact us at [email protected] with your account username and a description of your request. babs88 will respond within 30 days.

• Right of Access: You have the right to request a copy of the personal data babs88 holds about you, along with information about how it is used and with whom it is shared. This is commonly referred to as a Subject Access Request (SAR).
• Right to Rectification: If any personal data babs88 holds about you is inaccurate or incomplete, you have the right to request that we correct or update it. You may also update certain account details directly through your account settings.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent, or where you object to processing. Please note that we may be unable to delete data where we are required to retain it by law or to resolve outstanding disputes.
• Right to Restriction: You have the right to request that babs88 restrict the processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of your data is under investigation.
• Right to Object: You have the right to object to babs88 processing your personal data for direct marketing purposes. You may also object to processing carried out on the basis of our legitimate interests, though we may demonstrate overriding grounds for continued processing in some cases.
• Right to Data Portability: Where processing is based on your consent or contractual necessity and is carried out by automated means, you have the right to receive a copy of your data in a structured, commonly used, and machine-readable format.

babs88 will not discriminate against you for exercising any of your privacy rights. Exercising a right to erasure or restriction will not affect any outstanding transactions, and your account balance will be returned to you via your registered payment method as part of the account closure process where applicable.

8 Contact and Privacy Queries

If you have any questions, concerns, or complaints about this Privacy Policy or about how babs88 handles your personal data, please contact our support team. All privacy-related enquiries are handled with priority and strict confidentiality.

You may contact babs88 regarding privacy matters at any time using the following details:

• Email: [email protected] (plain text — not a clickable link)
• Response Time: Privacy queries are acknowledged within 5 business days and resolved within 30 calendar days where possible.
• Language: All privacy correspondence is handled in English.
• Operating Hours: Support is available 24/7, Bangladesh Standard Time (BST, UTC+6).

babs88 is committed to resolving privacy complaints directly and promptly. If you are not satisfied with our response to a privacy complaint, you may have the right to escalate the matter to a relevant data protection authority or ombudsman in your jurisdiction.